PeopleAdmin Blog

Raise your hand if you love managing the performance review process! (Gee, not a lot of people raised their hands.)

A few months ago, Michael Hamlet told us how PeopleAdmin SelectSuite® takes the pain out of performance management at Austin Peay State University, where he is the Assistant Vice President and Chief Human Resources Officer. This was his pain:

“We had a very inefficient process of tracking performance evaluations for several hundred employees –  all of our professional staff and clerical support staff. We were actually using a spreadsheet, tracking the paper forms as they came in. It was difficult to make sure that everything was happening, and then following up with people to make sure that the evaluations were done.”

If there were blues songs about HR, a lot of them would sound like that.

What happened after Austin Peay started using SelectSuite Performance Management sounds more like a song of rejoice, in Michael’s telling:

“We’re able to stay on top of what’s happening. We actually achieved 90% completion within a month of starting. That’s phenomenal, and we’re very happy. It was easy for everyone at the university to adapt to the system, because they are already familiar with PeopleAdmin. So there was a short learning curve to get them into it. So that helped with the efficiency.”

That’s quite a change. We asked Michael for his take on how PeopleAdmin had provided the most value to Austin Peay, to move them from singing the blues to singing Hallelujah:

“I think the partnership, the fact that we can have a unique need or we can have something arise that, we pick up the phone and call and you guys are responsive to what we need. And I think that has been the thing that we appreciate the most. It’s unusual to find a large company with that type of a response. And we appreciate that.”

We here at PeopleAdmin appreciate Michael Hamlet and Austin Peay State University! Thanks for being our customer.

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