You won’t get the run-around when you contact our customer support. We always make sure that issues with our solutions are solved quickly and completely and to your satisfaction. Our customer support programs include:

• Technical Support – Customers can submit support requests via phone, email or our online technical support database. Our support team will ensure that your case is handled efficiently and is resolved to your satisfaction.
• Client Success Managers – PeopleAdmin assigns a Client Success Manager (CSM) to each client to conduct ongoing pro-active system audits and notify clients about new functionality. This team is responsible for becoming an expert in your HR management processes and serving as a trusted advisor by suggesting functionality and best practices that may benefit your organization.
• Upgrades & Enhancements – PeopleAdmin customers receive free system upgrades, maintenance and support during their licensing period. System upgrades are typically made and released on a quarterly basis. Once a new upgrade is released, clients may add new features at any time for no additional cost.