Onboarding hasn’t always been a major concern at many colleges and universities. In 2015, when asked to prioritize the talent management activities that most need improvement, higher education institutions ranked onboarding second to last.
That lack of commitment to onboarding can be costly — in a number of ways.
Poor or insufficient onboarding experiences can leave a negative impression on new hires and hinder retention. “New employees often don’t get enough guidance,” said Andrea Brown, director of HR services at the University of Utah.
Also, according to the Society for Human Resources Management (SHRM), employees who attend a well-structured onboarding or orientation program are 69 percent more likely to remain with that employer for up to three years.
But today’s colleges and universities are beginning to see the value of properly onboarding their new hires. In 2016, they identified improved onboarding as the No. 1 priority.
“Onboarding is one of the most important things in HR,” said Anthony Cross, HR consultant at Rutgers University. “That’s the first impression.”