Creating a positive employee experience throughout the entire talent management life cycle is one of higher education talent management’s most important — and rewarding — responsibilities.
“Serving our customers inspires me,” said Ranae Covel, HR generalist at Aims Community College. “Anyone who calls HR is a customer, whether it’s another department within the college or applicants. And that inspires me to help people as quickly as I can and as thoroughly as I can with whatever question or problem they have.”
PeopleAdmin continuously enhances its higher education suite to eliminate roadblocks that prevent talent management teams from supporting the success of their institutions’ employees. The most recent enhancements include updates to the inbox, watchlist, shortcuts and navigation, which deliver a streamlined user experience.
“Our goal was to reduce the number of clicks it takes for a casual user to get their work done, and make the solution easier to navigate,” said Rebecca Reid, product leader at PeopleAdmin.
Now, when users log in to their solution, they will immediately see the entire contents of their inbox, eliminating the need to navigate to a separate page.
“All of your messages for every user group are available on the homepage,” said Benjamin Safford, product analyst at PeopleAdmin. “And when you click on a message, you will automatically switch to the appropriate user group, so you can quickly take action on that task.”
The new inbox also simplifies search committee activities.
“Search committee members will log in and immediately see which postings have applications they need to review,” Benjamin said.
Additionally, the homepage will display data visualizations that put key information at users’ fingertips as soon as they log in.
“We wanted to provide answers to some of the questions you’re asked most often — as soon as you log in,” Rebecca explained. “For example, ‘How many postings have we filled this month?’ or ‘How many search committees am I on right now?’
The users’ role as an administrator, applicant reviewer or approver determines which data visualization they see.
“If you’re logged in as a human resources user, you will see information specific to human resources. If you’re logged in as a search committee member you will see information specific to search committees,” Benjamin said.
The updated user experience also includes a watchlist that makes it easy to monitor postings with one obvious click, and a new shortcuts function that lets users configure their own shortcuts, as they would on most internet browsers.
Log in to your sandbox to preview the enhancements, which go live Tuesday, July 17, 2018.